Welcome to Prolog

FULFILMENT

Service – Commitment - Value

Our eCommerce, kitting, and contact centre services are designed with your customers in mind. The brands we work with enjoy second-to-none after-sales support, a proactive culture helping your business to scale, and a specialist workforce in a central location.

Order Fulfilment

Whether it’s eCommerce, POS or one-off personalised gifts we have the knowledge, systems and creative flair to handle small to large daily volumes and exceed your customers’ expectations.

Learn more

eCommerce Fulfilment

eCommerce allows online brands of all sizes to sell their products or services online. Prolog Fulfilment provides you with the infrastructure and expertise to scale your business successfully.

Learn more

Kitting & Subscription

Scalable solutions for eCommerce delivering personalised kitting & subscription services. Our solutions are designed to dovetail with platforms such as Amazon, Shopify, Magento and WooCommerce.

Learn more

Reverse Logistics

We aim to minimise returns but where they occur a simple and efficient system retains customers. We put in place a frictionless process with same-day replacements and refunds. All returns are repacked, returned, or recycled.

Learn more

B2B Retail

Many of our B2B clients have been with us for over a decade. Prolog is an established fulfilment provider, with an excellent track record on deliveries. We can provide customer service if required.

Learn more

FULFILMENT SERVICES

To Fast Track
Your Growth

If you’re looking for a fulfilment partner to help you scale your business, we’d love to talk to you.

Prolog has a range of expertise in eCommerce fulfilment, kitting, supply chain management and packaging design which we can put at your disposal. Whatever your size and aspirations as a business, we’d relish the opportunity to be part of your journey.

Call us today on 01623 724000

How We Do It

Prolog Fulfilment Services

As your fulfilment partner, we take charge of your orders from start to finish. Your stock is stored in our warehouses, we fulfil your orders to customers, and manage your returns. The whole process is transparent and can be tracked by you and your customers online. We handle eCommerce, B2B, and FBA, FBM (working with Amazon).

Prolog Warehousing

The stock we receive from your suppliers is checked and entered into our warehouse management system (WMS). This is how we’re able to guarantee structured storage, and real-time stock control.

Picking and Packing

Prolog takes care of your outgoing stock using WMS to ensure market-leading fulfilment service levels. Our dynamic systems management allows us to monitor demand and refine picking and packing operations to meet to meet order requirements.

Despatch

Prolog has in place a network of pallets, carriers and couriers covering the UK. All despatches are fully tracked from when it leaves our warehouse through to the final delivery to your customer. Live delivery data is available to you.

Delivered to Customer

Prolog Returns Management

Our aim is to minimise returns of damaged or incorrect items. If your customers do need to return items, though, we have in place a simple, frictionless process with same-day replacements and refunds. All returns items are repacked, returned, or recycled.

Our Testimonials

“Since 2005 Prolog has been an integral part of the Lloyd Shoe business. In that time our requirements from them as a logistics partner have changed due to the significant shifts in retail patterns; Prolog have evolved, adapted and expanded their services to ensure they always deliver a relevant service that is of a constant high standard. Prolog continue to work with us in order to identify mutually beneficial improvements and offer added value solutions that enhance our supply chain operation. Having a third party service provider that provides a team which understand our challenges and priorities is vital to our business now and in the future.”
R. Munday
“We have always found Prolog to be a very helpful and supportive business partner, who deliver a great service and appreciate the challenges of our sector.”
L. Holt
“We have been proud to work in partnership with Prolog for over 25 years and are delighted with their innovative approach and use of continuous improvement to meet their ever-growing portfolio of British Airways back office activities. Their willingness to change, be flexible and continually challenge has resulted in cost savings we have been happy to share. The relationship continues to grow, develop and blossom and we look forward to working closely with them for the foreseeable future.”
S. Ahmed
Previous
Next

Recent News