Welcome to Prolog

FULFILMENT

Service – Commitment - Value

With decades of industry expertise, we specialise in global fulfilment solutions for high-growth clients. Prolog provides technology-driven, sustainable solutions for brand leaders.

Order Fulfilment

Whether it’s eCommerce, POS or one-off personalised gifts we have the knowledge, systems and creative flair to handle small to large daily volumes and exceed your customers’ expectations.

eCommerce Fulfilment

eCommerce allows online brands of all sizes to sell their products or services online. Prolog Fulfilment provides you with the infrastructure and expertise to scale your business successfully.

Kitting & Subscription

Scalable solutions for eCommerce delivering personalised kitting & subscription services. Our solutions are designed to dovetail with platforms such as Amazon, Shopify, Magento and WooCommerce.

Reverse Logistics

We aim to minimise returns but where they occur a simple and efficient system retains customers. We put in place a frictionless process with same-day replacements and refunds. All returns are repacked, returned, or recycled.

B2B Retail

Many of our B2B clients have been with us for over a decade. Prolog is an established fulfilment provider, with an excellent track record on deliveries. We can provide customer service if required.

Sustainability

Empower your brand's sustainable growth with Prolog. We have Carbon Neutral status, awarded by the Carbon Trust and are well on our way to Net Zero. Be part of achieving a greener future for everyone.

GLOBAL FULFILMENT SERVICES

Fast Track
Your Growth

At Prolog Fulfilment, we don’t just provide fulfilment services, we provide fulfilment solutions.

We create custom integrations and systems that put our clients’ needs first.

We’re not just a fulfilment company, we’re a strategic partner that provides an unparalleled level of support and visibility.

How We Do It

Prolog Fulfilment Services

As your fulfilment partner, we take on the entire process, from inventory management to order fulfilment to returns processing. Clients enjoy end-to-end visibility, and orders can be checked by customers online. We handle eCommerce, B2B, D2C, FBA, FBM.

Prolog Warehousing

Our warehouse management system (WMS) ensures that every item we receive from your suppliers is accounted for and stored in a structured way. With real-time stock control, you can have complete confidence in our ability to fulfil orders quickly and accurately.

Picking and Packing

Our dynamic systems management ensures we meet even the most demanding of customer requirements, with market-leading accuracy and efficiency. Prolog’s tech-led systems allow us to process orders quickly and get them out the door, with minimal delay.

Despatch

Prolog offers a full range of local, national, and global fulfilment options. Every item that leaves our warehouse is fully tracked, with live data available. And our global reach means we can support your business as it grows and expands into new markets.

Prolog Returns Management

Our returns management process is simple and easy for your customers, with quick replacements or refunds. We aim to make sure that your customers are satisfied and happy with their purchase. And our returns are sustainable, with items repacked, reused, or recycled to minimize waste.

Our Testimonials

“Since 2005 Prolog has been an integral part of the Lloyd Shoe business. In that time our requirements from them as a logistics partner have changed due to the significant shifts in retail patterns; Prolog have evolved, adapted and expanded their services to ensure they always deliver a relevant service that is of a constant high standard. Prolog continue to work with us in order to identify mutually beneficial improvements and offer added value solutions that enhance our supply chain operation. Having a third party service provider that provides a team which understand our challenges and priorities is vital to our business now and in the future.”

“We have always found Prolog to be a very helpful and supportive business partner, who deliver a great service and appreciate the challenges of our sector.”

“We have been proud to work in partnership with Prolog for over 25 years and are delighted with their innovative approach and use of continuous improvement to meet their ever-growing portfolio of British Airways back office activities. Their willingness to change, be flexible and continually challenge has resulted in cost savings we have been happy to share. The relationship continues to grow, develop and blossom and we look forward to working closely with them for the foreseeable future.”

“Fantastic fulfilment partner! We have been using Prolog as our outsourced partner for four years and they have provided a reliable, cost-effective and enabling service. I would recommend them to any retailer or membership organisation looking for a great fulfilment partner.”

“We moved our entire business's logistics (both trade and D2C) to Prolog a few months ago, and we couldn't be happier. The transition has been seamless and the whole team's attention to detail is excellent. Not only are they accommodating to our requests, they also offer excellent advice on improvements. Massive shout out to the whole team.”

“They know exactly what a DTC brand needs for fulfilment - Prolog have been great to work with on our transition over to them. Very impressed and the service level means we can concentrate on scaling rather than chasing orders.”

“First class 3PL offering a wide range of services that are supported by great people who always put the customer first.”

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Recent News

Prolog Sponsors Sustainability Column in The Retail Insider

October 3, 2023

Exploring Sustainability for Fashion Retail Prolog Fulfilment is thrilled to announce its sponsorship of a thought-provoking sustainability series featured in The Retail Insider. These insightful columns

Warehouse Vs. Distribution Centre

Warehouse Vs. Distribution Centre – How Are They Different?

July 23, 2023

Are You in a Warehouse Vs. Distribution Centre Dilemma? For the majority of eCommerce startups, the idea of storing inventory anywhere other than in the

Improving the Post-Purchase Customer Experience

Improving the Post-Purchase Customer Experience

July 17, 2023

6 Ways Prolog Fulfilment Enhances Post-Purchase Satisfaction We talk a good deal about the experience customers have come to expect around the successful delivery of